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GLOSSARY

Order automation and goods receiving, defined.

Plain definitions of the documents, checks and data behind every order and every delivery, from GRV to price-less matching.

Every term, A to Z.

A

Audit trail
An audit trail is a chronological record of every action taken on a record: who did it, what changed, the value before and after, and when.

C

Catalogue matching
Catalogue matching is the step that links each line on a customer's order to the exact product in the supplier's catalogue, whatever description or code the customer used.
Confidence score
A confidence score is a measure, attached to each extracted field or match, of how certain the software is that the value is correct.

D

Delivery note
A delivery note is the document a supplier sends with a delivery, listing the goods it says are in the consignment.
Duplicate order
A duplicate order is the same customer order received or captured more than once, which, if not caught, leads to goods being picked, delivered and invoiced twice.

E

ERP
An ERP, or enterprise resource planning system, is the software a business uses to run its core operations in one place, typically sales orders, purchasing, stock, invoicing and accounting.

G

Goods receipt
A goods receipt is the ERP transaction that records the arrival of goods against a purchase order, increasing stock and updating the order's history.
GRN (goods received note)
A GRN, or goods received note, is the document that records what was actually received from a supplier against a purchase order.
GRV (goods received voucher)
GRV stands for goods received voucher. It is the South African term for the document that records what was actually received against a purchase order.

H

Human review
Human review is the step in which a person checks and confirms the parts of an automated result that the software is not sure about, before anything is committed.

I

Intelligent document processing (IDP)
Intelligent document processing, or IDP, is software that turns documents into structured data.
Item master
The item master is the list of every product a business buys, stocks or sells, held in its ERP.

O

Order merging
Order merging is the combining of several messages or documents from the same customer, received within an ordering window, into a single order.
Over delivery
An over delivery is a delivery in which more units arrive than were ordered on the purchase order.

P

Pack size
Pack size is the number of units in one saleable or deliverable pack of a product, usually written as 12 x 500ml or 6 x 1L.
Price list
A price list is the set of prices a supplier charges for its products, and a business may keep a separate price list for each customer or group of customers.
Price-less matching
Price-less matching is the pricing of an order that arrives without prices, using the correct price list for that customer.
Proof of delivery (POD)
Proof of delivery (POD) is the signed copy of a delivery note or waybill that confirms goods were handed over, showing who accepted them and when.
Purchase order
A purchase order (PO) is the document a buyer sends to a supplier to order goods, stating the products, quantities, prices and delivery terms it is committing to.

S

Sales order
A sales order is the record a supplier creates in its own system to confirm what it will deliver to a customer, at what price and when.
Short delivery
A short delivery is a delivery in which fewer units arrive than were ordered on the purchase order.
Substitution
A substitution is a delivery line where the supplier sends a different product in place of the one ordered, such as another brand, size or pack of a similar item.

T

Three-way match
A three-way match is the check that a supplier invoice agrees with both the purchase order and the goods received record before the invoice is paid.
Two-way match
A two-way match compares a purchase order with the delivery that arrived against it, line by line, before the goods are accepted into stock.

U

Unit of measure (UoM)
A unit of measure (UoM) is the unit in which a product's quantity is counted, such as each, case, carton, tray, kilogram, litre or metre.

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